Frequently asked questions — Chicago
Real questions from APEX clients in Chicago: matching, booking, hotels, travel, dress code.
How quickly can a model be matched for tonight?
On average 30 to 90 minutes. At peak (Thursday to Saturday from 21:00) — closer to 90. On a weekday afternoon — 20 to 30. If the scenario has a specific dress code or a language requirement — add 20 to 30.
Can I book for Friday evening with two hours' notice?
Yes, it's one of our common scenarios. But the choice in two hours is narrower than a week ahead — the most-requested models are already in play from six in the evening. If you want a specific one, write earlier.
Which hotels does the model enter without questions at reception?
At most hotels on Magnificent Mile and Gold Coast — Waldorf Astoria, Four Seasons Chicago, The Peninsula, Park Hyatt, Ritz-Carlton, The Langham, Pendry — in a "client's guest" format no questions arise at reception, provided everything is done correctly. At smaller boutiques and hotel apartments they may ask for an ID — that's normal, the model is ready.
Do you work after 2 a.m.?
Yes, 24/7. Late-night hours are an ordinary working slot in Chicago, especially Friday into Saturday and Saturday into Sunday. The manager replies, models travel. Morning meetings (before 11:00) happen too, less often.
Travel to the suburbs — how is it organised?
Oak Brook, Lake Forest, Highland Park, Hinsdale, Naperville — we work in the standard format with transfer factored into the time calculation. Trips beyond Cook County (Wisconsin, Indiana, Michigan) — a separate format, more often inside the "weekend" scenario, agreed two to three days ahead. O'Hare and Midway airports for transit guests — standard practice.
What about dress code in the Loop and Aon Center?
Business-formal: dark suit, minimum jewellery, restrained makeup. For the business segment we keep a separate pool of models — they understand meeting etiquette, don't stand out from the corporate audience, hold English at a business level.
Can I request a particular model again?
Yes, that's standard practice. If the model has the requested slot free — we book her. Returning clients often work with one or two models. If the slot is taken — we'll suggest a comparable alternative.
Are there models with Russian / other languages?
English — for the entire Chicago base. Russian — with some of the models (Chicago is one of the cities with a large Russian-speaking community). Spanish, Portuguese, French, Chinese — selectively. When you ask, specify the level: small talk or business.
What payment methods are available?
Cash USD — everywhere. Zelle and domestic wire transfers — through the manager. Crypto (USDT TRC-20/ERC-20, BTC) — by agreement. Returning clients — post-payment, deposit arrangements, flexible terms. Credit cards are not accepted.
Is a deposit required for the first booking?
In most cases — a 30-50% deposit a day before the meeting, the balance on meeting. Exact terms are set by the manager depending on the scenario and the amount. For returning clients a deposit usually isn't required.
What if the model doesn't match expectations?
Discussed immediately, not after the fact. If on meeting it's clear the format isn't what was agreed — write to the manager that same hour. Depending on the cause: refund of part of the fee, replacement, scenario adjustment. Cases like this run under 2% and usually trace back to incomplete brief at the coordination stage.
Can we meet at my flat / on my yacht?
Yes. We call it "client's private location". For a first meeting with a new client we usually suggest one of our proven options (hotel, restaurant). For returning clients — your address is agreed without further discussion. The address isn't kept on file; it's passed only to the specific model for the specific meeting.
Can I book a model for another city?
Yes, we have 48 cities. If you need a companion for a trip (New York, Miami, Los Angeles, Las Vegas, Toronto) — the manager either picks up our model from the destination city, or arranges a Chicago model to travel with you (flight, accommodation, fee). The second option — from 24 hours and up.
"Weekend" or "trip" scenario — how is it organised?
From 24 hours to 7 days. The model accompanies you: breakfast together, daytime activities, evening by agreement. Trips — Las Vegas, Miami, New York, Toronto, getaways to Aspen and Napa Valley. All travel, accommodation and meals — on the client; the model's fee separate, agreed before departure.
Do you have media-tier models?
Yes, a separate category with separate pricing. Two hours from $3,500, four hours from $5,500, the rest by agreement. Access opens after several successful collaborations and becoming a returning client. We don't put new contacts into this category.
How are models vetted?
Each profile goes through three stages: photo verification (current photos, not old ones), an in-person meeting with a manager, a trial format (a short meeting, level assessment). We take fewer than one in twenty. We check education, English, ability to hold a conversation, manners, scenario experience.
Which models work Lyric Opera / Art Institute Gala?
A separate part of the base — models with experience of cultural events. They know the Lyric Opera repertoire, are familiar with the Art Institute collection, follow the dress code. For premieres and the Gala — full-length dress, restrained jewellery. Booked five to ten days ahead, rarely for tonight.
Is confidentiality guaranteed?
We keep only what's needed for the current meeting. After the meeting, addresses, details, photos are wiped from working chats within 72 hours. Client data — name, phone, payment details — held only with the manager, access restricted. Not shared with third parties. We follow GDPR practices; deletion on request — within 24 hours.
Can I call by phone instead of texting?
Communication only through messengers (Telegram, WhatsApp). It's not a reluctance to talk — it's a deliberate position. All meeting details should be in writing for accuracy, and end-to-end encrypted messaging is more reliable than ordinary phone lines. For urgent matters messengers respond faster.
How do I cancel or reschedule a meeting?
Free of charge — minimum 12 hours ahead. Later — a compensation share (usually 30% of the fee, if the model is already en route). Cancellation an hour before the meeting on the day — payment of half the slot. Rescheduling with the same model — no penalty if she's free.