Telegram @Apex_concierge — the only official APEX channel. No phone calls, no other messengers: all details in writing, with end-to-end encryption, and for urgent matters the messenger is faster than a voice call.
The manager replies within three minutes, around the clock. Matching a companion takes thirty to a hundred and twenty minutes. The region's coordination point is in Santa Margherita Ligure, on Via Antonio Gramsci; there are no offices in Portofino itself — the village is closed to traffic, and every piece of commercial space in it is taken by hotels and restaurants. Meetings take place in hotels in Portofino and the Tigullio, on yachts in the bay, and in restaurants in the village and in Paraggi.
APEX has worked since 2012 across 58 cities. Portofino is the smallest point on the network by population and one of the most demanding to prepare: what decides things here isn't the choice of venue, but the logistics around it.
