How to reach APEX in Saint-Tropez
Saint-Tropez is a seasonal town, and our work here follows the season: full tilt from June to September, peaking in July and August, the final week of Les Voiles at the end of September, and by advance request in winter. The APEX manager is on Telegram at @Apex_concierge or on WhatsApp at the same number, on shift around the clock. Reply in 1-3 minutes. In June and September the matching is unhurried and the evening comes together in a single conversation. In July and August the tempo is different: requests run in parallel, and "tonight at eight" turns into "let's see what's left". Don't call — we communicate in encrypted messengers. And don't come to the Quai Suffren address: it's a coordination point, not a front office.
Time zone and working hours
Saint-Tropez is Europe/Paris, GMT+1 in winter and GMT+2 in summer (from the last Sunday in March to the last Sunday in October). In season the manager replies around the clock in local time. Peak load runs from 20:00 to 04:00 — every day of the week in July and August, mainly Thursday to Sunday in June and September. Matching for tonight in the calm weeks takes 30-60 minutes. For the dates around 14 July, for the whole of August and for Les Voiles, book 2-4 weeks ahead; the best models go earlier. For guests from Moscow (GMT+3) the difference is two hours in winter and one in summer: 21:00 in Moscow is 19:00 in Saint-Tropez in winter and 20:00 in summer.
Channels
- Telegram @Apex_concierge — the main channel, reply within 3 minutes, around the clock in season.
- WhatsApp — the same number, for those who don't use Telegram.
- No calls, no SMS, no email — end-to-end encrypted messengers only. The correspondence stays on record, with no trace left with phone operators or on mail servers.
- The coordination point is APEX Liaison, Quai Suffren, Saint-Tropez. No meetings take place there; it's a working space for manager handovers.
- The manager handles correspondence in Russian and English equally well. Every detail is fixed in writing — less gets lost in the agreement that way.
What to put in your first message
The more precise the task, the faster the match. Ideally the first message contains: the format of the meeting (lunch on Pampelonne / a day on a yacht / dinner in the port / dinner at La Vague d'Or / an evening with a club / a weekend in Ramatuelle), the date and time, the location and your base (town, Ramatuelle, Gassin, La Croix-Valmer, villa, hotel, boat at anchor or at the môle), the duration, and your preferences for the model — type, height, experience with the specific format. For a yacht: the name of the boat, the captain's name, whether it's in port or at anchor, whether you plan to go out to sea and what time you're back. For peak dates: how flexible you are on dates — shifting by a single day in August sometimes settles the question of choice entirely. Without these details the match will cost an extra thirty to sixty minutes in clarifications.
