How to reach APEX in Novosibirsk
Novosibirsk is the third city by APEX load in Russia and our home Siberian one. The APEX manager is on @Apex_concierge Telegram or WhatsApp on the same number, on shift 24/7. Reply in 1 to 3 minutes. On an ordinary evening the booking flows quietly: reception at DoubleTree Hilton, a table at #SibirSibir or Beerman, a NOVAT premiere agreed — all in one chat. For major conferences at the Expocentre or in Akademgorodok the tempo sharpens: requests in parallel from dozens of guests from Moscow and Krasnoyarsk, booking 5 to 7 days ahead. Don't call — communication runs through encrypted messengers only. Don't come to the office on Krasny Prospekt 28: it's a coordination point, not reception.
Time zone and operating hours
Novosibirsk runs on Asia/Novosibirsk, GMT+7 year-round, no daylight-saving switch. Four hours ahead of Moscow: "by eight in the evening Novosibirsk time" is four in Moscow. The APEX manager replies 24/7 against local time. Peak load — Thursday, Friday, Saturday from 19:00 to 01:00. Wednesday wakes up around conferences at the Expocentre and Akademgorodok. Model match on ordinary days — 30 to 40 minutes; on a Friday evening — 60 to 90. Winter in Novosibirsk is severe (down to -35°C in January) — transfer is mandatory between locations, we run our own drivers in all-wheel-drive vehicles. For an Akademgorodok outing (25 km, 30-40 minutes) in winter — guaranteed transfer, not taxi.
Languages
The manager handles Russian and English at equal level. Among Novosibirsk-base models Russian is held by all, English — held by a notable share at fluent conversation level (which matters for Tekhnopark guests, the SO RAN academic community, international partners of industrial enterprises). French, Italian, German — selectively, with particular models who carry international experience. Akademgorodok is a particular intellectual context, and for it we have models with an academic background (researchers, grants, conferences). If language matters (a reception with an international SO RAN delegation, a dinner with a Tekhnopark guest, a conference with an overseas scientific lead) — state the level: small talk, business, near-native.
Channels
- Telegram @Apex_concierge — primary channel, reply within 3 minutes, 24/7.
- WhatsApp — same number, for those who don't use Telegram.
- No calls, no SMS, no email — only end-to-end encrypted messengers. The Siberian business client is sensitive on privacy: the correspondence stays fixed between client and manager, with no trace on the corporate servers of Siberian industrial enterprises and regional banks.
- Coordination office — Greenwich business centre, Krasny Prospekt 28. No meetings happen there — it's the technical floor for the manager rotation.
What to write in the first message
The sharper the brief, the faster the match. An ideal opening message contains: meeting format (dinner at #SibirSibir or Beerman / a room at DoubleTree Hilton or Grand Autograph / a NOVAT premiere / a meeting in Akademgorodok / a corporate event at the Expocentre), date and time, location (hotel, restaurant, district — Krasny Prospekt, Vokzalnaya Magistral, Ordzhonikidze, Lenina, Oktyabrskaya Magistral, Akademgorodok), duration, and model preferences (type, height, languages, experience for the format). For a business scenario — the format: talks with a Siberian industrial holding, a dinner with a regional banker, a conference at the Expocentre. For a cultural one — which NOVAT production, premiere or current run. Without these details the match still happens, just with an extra 30 minutes built in.