How to reach APEX in Porto Cervo

The only official channel is Telegram @Apex_concierge. The manager replies within three minutes, around the clock, throughout the season. The same number is available on WhatsApp for anyone who doesn't use Telegram. We don't take phone calls, and that is deliberate: every detail is recorded in writing, in end-to-end encrypted correspondence.

To close a request quickly, send the dates straight away, where you are — hotel, boat, villa — and the format: dinner, an evening on a yacht, a beach day, a late programme. If you're on a vessel, give the yacht's name and the approximate tender time.

Time zone and working hours

Porto Cervo runs on Italian time, Europe/Rome — UTC+2 in summer, an hour behind Moscow. The manager is reachable 24/7 all year, but meetings in Porto Cervo itself are arranged from June to September: the village is closed the rest of the year, and a request then is better moved to Milan, Rome or Monaco.

Peak hours for the evening programme are 21:00 to 04:00, and the busiest days are Thursday to Sunday in July and August. The daytime beach format usually starts between midday and one.

Languages

The APEX manager handles correspondence in Russian and English. That applies to coordination: the request, the matching, agreeing the details, payment and logistics — all of it can be run in either language.

Contact channels