Frequently asked questions — Los Angeles

Real questions from APEX clients in Los Angeles: matching, booking, hotels, travel, dress code.

How quickly can a model be matched for tonight in Los Angeles?

On average 60-120 minutes. At Award season and Coachella-weekend peaks — up to 150 minutes. On a weekday afternoon — 30-45 minutes. If the scenario is complex (with a language requirement, a specific neighbourhood, a particular dress code) — add 30 minutes.

Can you organise a meeting in Malibu the same day?

Yes, if you book by 2 p.m. PCH traffic on a Friday evening can take up to ninety minutes from Beverly Hills, so the model leaves early and we fix the slot at no shorter than four hours. For Carbon Beach or Broad Beach residences — the exact address goes only after agreement.

Do you work during Award season — Oscars, Golden Globes, SAG?

Yes, and it's our densest season. To lock a specific model for the final Oscar weekend you need 14 days; for the Golden Globes weekend — 7-10 days. If the request "I need a companion for an Oscar-night after-party" comes in on the day — we'll match, but from what's available in the moment, not the full pool.

Which LA hotels does the model walk into without questions at reception?

Beverly Hills Hotel, Hotel Bel-Air, Waldorf Astoria Beverly Hills, The Peninsula Beverly Hills, Beverly Wilshire, Sunset Tower, Chateau Marmont, Montage Beverly Hills — the "client's guest" format is worked in everywhere, reception doesn't ask. At Chateau Marmont they generally don't ask anyone, even regulars. At Mondrian and Sunset Marquis — standard hotel protocol.

Does the model need a passport at reception?

At the hotels listed above — no. At lower-segment hotels or at Airbnb / Vrbo apartments an ID may be requested; the model is ready and carries her document. If you're staying at an Airbnb residence in the Hollywood Hills, it's better to give us a heads-up — there are access nuances.

Do you work with Pacific Palisades, Brentwood, Bel Air residences?

Yes, for returning clients — standard format. For a new client the first meeting is usually at a neutral location (hotel, restaurant); from the second one — at your address. We don't keep the address on file — it's passed only to the specific model for the specific meeting and wiped from the working chat within 72 hours.

Can you organise companionship for Coachella?

Yes, the "2-3 day trip" format. We reserve the model for full days; lodging in Indio / Palm Springs (Parker, Korakia, La Quinta, a private villa) is on the client, the model's fee is separate. Coachella tickets you buy yourself; the model arrives with her own VIP pass only when agreed 30 days ahead.

Do you work in Downtown LA?

Yes, but it's not our primary zone. Ritz-Carlton Downtown, InterContinental, Conrad — standard hotel protocol, working format. For a business scenario Downtown fits; for a cultural-entertainment evening Beverly Hills or West Hollywood is logistically easier.

What payment methods are available in LA?

Cash USD — everywhere. Wire transfer — through the manager, details provided. ACH — for returning clients with a US bank. Crypto (USDT TRC-20 / ERC-20, BTC, occasionally ETH) — by agreement. Apple Pay / Zelle — we don't use them (tracking). Returning clients — post-payment by month.

Is a deposit required for the first booking?

A 30-50% deposit a day before the meeting, the balance on meeting. For bookings from abroad (if the client is flying in) — the deposit by wire 2-3 days ahead, to leave room for bank processing. Returning clients aren't asked for a deposit.

Do you have Russian-speaking models?

Yes, a separate pool of Russian-speaking models in LA — historically a strong base, because Russian residents of Beverly Hills and Malibu have been a meaningful clientele since we opened the city. English — every model. French, Italian, Spanish — selectively.

Can we meet on a yacht in Marina del Rey or Newport Beach?

Yes, the "yacht scenario". In season April-October — Marina del Rey, Newport Beach, occasionally private moorings in Malibu. Coordination with the captain — on your side; the model's fee and timing — on ours. Minimum four hours, usually 6-8 for a full day-trip.

Do you work with Burbank / Studio City?

Yes, on request. It's the studio belt — Disney, Warner, Universal, NBC. Models more often come for short meetings on shoot breaks or in the evening after a shift. Hotels Sheraton Universal, Hilton Burbank — working format. Logistically 25-40 minutes from Beverly Hills.

How much does companionship cost in Los Angeles?

Standard pricing: $1,200 for 2 hours, $1,500 for 4 hours, $2,500 for a night (8-10 hours), $4,000 for a day (12 hours), $6,000 for two days. Media segment: $3,500 for 2 hours, $5,000 for 4 hours, the rest by agreement. Prices are final, post-meeting bargaining isn't practiced.

Can I book the same model again?

Yes, that's standard practice. Returning clients in LA often work with one or two models for years. If she has the requested slot free — we book her; if she's busy — we'll suggest a comparable alternative. For Oscar week, locking "your" model needs 14 days.

What's not part of your format in Los Angeles?

Meetings under two hours. Mass events without a personal client (hostess functions at premieres, event accompaniment without a client). Sharing model photos with third parties. Scenarios with potential risk to the model's safety. Open-bar Hollywood parties without an agreed host — if that's the case, we'd rather offer a "model arrives after, at the private after" format.

How is confidentiality handled in LA?

We hold only what's needed for the current meeting. After the meeting — addresses, exact times, details are wiped from the working chats within 72 hours. Client names sit only with one manager, access restricted. Sharing with third parties is architecturally impossible. We follow GDPR practices and the California Consumer Privacy Act, deletion on request — within 24 hours.

Can I call by phone instead of texting?

No, communication only through messengers — Telegram (@Apex_concierge) or WhatsApp. It's a deliberate position: all details should be in writing for accuracy, and end-to-end encryption is more reliable than voice. For urgent matters messengers reply faster than the phone.

How do I cancel or reschedule a meeting?

Free of charge — minimum 12 hours ahead. Later — 30% compensation if the model is already on her way or in preparation. Cancellation an hour before — payment of half the slot. Rescheduling to another date with the same model — no penalty if she's free.

Can I book a model for another city from LA?

Yes, we have 48 cities. If you're flying to New York, Miami, Las Vegas, Chicago or to Europe (London, Paris, Monaco, Dubai) — the manager either pulls a local model in the destination city or organises the LA model travelling with you. The second option — from two days, with travel, lodging and fee on the client.