Frequently asked questions — Zurich

Real questions from APEX clients in Zurich: matching, booking, hotels, travel, dress code.

How quickly can a model be matched in Zurich for tonight?

On average 60-120 minutes. On peak days (Thursday-Saturday from 19:00) — closer to 120-180 minutes. On a weekday afternoon — 45-90 minutes. If the scenario has a specific dress code, language or specific requirements — add 30-60 minutes.

Can I book a model for Friday with two hours' notice?

Technically yes, but the choice will already be compact. The Zurich European premium segment is smaller than Moscow's or Dubai's, and by nine on Friday evening the most-requested models are already in play. Two or three days ahead is the optimal horizon for Friday; a week — for Zurich Film Festival or January after Davos.

Which Zurich hotels does the model enter without questions at reception?

Baur au Lac, The Dolder Grand, Park Hyatt, Widder Hotel, Storchen, Eden au Lac — at all of them, in a "client's guest" format, no questions arise if the visit is correctly arranged. The Swiss "discretion above all" code works literally: staff don't ask the unnecessary. The manager will clarify the specifics for your hotel at the coordination stage.

Do you work after midnight in Zurich?

Yes, 24/7. Night hours are an ordinary working slot, especially Friday and Saturday. The manager replies, models travel. Morning meetings (before 10:00) happen too, more often in the format of after a night at The Dolder Grand or Baur au Lac.

Travel beyond Zurich — when?

Küsnacht and Zollikon on the eastern shore of the lake — standard format, taxi 15-25 minutes. Zug and Lake Zug — a separate format, agreed in advance. Davos — a "trip" scenario, minimum two days, with transfer and accommodation. Basel, Geneva, Lugano — discussed individually, usually in a from-24-hours format.

What about dress code in the Bahnhofstrasse banking zone?

Business suit, restrained makeup, minimum jewellery. Family offices and private banking in Zurich want the model to read as part of the business contour, not as a separate figure. For meetings at the offices of UBS, Pictet, Julius Baer we match a model with the right English and an understanding of the format.

Can I request a particular model again?

Yes, that's standard practice. If the model has the requested slot free — we book her. Returning clients in Zurich more often work with one or two models, and that's normal. If the slot is taken — the manager will suggest a comparable alternative.

Are there models who speak German, French, Italian?

English — across most of our Zurich base, at fluent conversational level. German — selectively, with models who have European experience. French and Italian — with particular models, for meetings with international guests from Geneva, Lugano or Milan. State the language and the level when you ask — we'll match the register.

What payment methods are available in Zurich?

Bank transfer is the main method for international clients, including SEPA. Cash — USD, EUR, CHF accepted. Crypto (USDT TRC-20 / ERC-20, BTC) — by agreement. For returning clients — post-payment, monthly retainer, individual arrangements.

Is a deposit required for the first booking?

In most cases — a 30-50% deposit a day before the meeting, the balance on meeting. Exact terms are set by the manager depending on the scenario and the amount. For returning clients and for guests after Davos a deposit usually isn't required.

What if the model doesn't match expectations?

Discussed immediately, not after the fact. If on meeting it's clear something's off — write to the manager that same hour. Depending on the cause: refund of part of the fee, replacement, scenario adjustment. By our statistics cases like this are rare and almost always trace back to an incomplete brief at the coordination stage.

Can we meet at my villa or rented chalet?

Yes. We call it "client's private location". For a first meeting with a new client we usually suggest one of our proven options (Baur au Lac, Park Hyatt, The Dolder Grand). For returning clients — your address in Küsnacht, Zollikon, Lake Zug or the surroundings is agreed without further checks. The address isn't held in the database.

Can I book a model in Davos or another Swiss city?

Yes. If we have a model in the destination city — we engage her. If not — we arrange a Zurich model's travel with transfer, accommodation, fee. We have 48 cities in the APEX network, and Switzerland is covered by Zurich and selectively by Geneva. Basel, Lugano, Bern — travel from two days.

"Trip" scenario — how is it organised?

From 24 hours to 7 days. The model accompanies you fully: breakfast, daytime activities, evening by agreement. Standard destinations — Davos, St. Moritz, Zermatt, with travel to Milan, Paris, Monaco. All travel, accommodation and meals — on the client; the model's fee separate, agreed before departure.

Do you have models for Zurich Film Festival and similar events?

Yes, a separate category with separate pricing. 2 hours from $3,500, 4 hours from $5,000, the rest by agreement. Access to this pool opens after several successful collaborations. For Zurich Film Festival booking two to three weeks ahead minimum, strict dress code, no photos.

How do you vet models in Zurich?

Each profile goes through photo verification, an in-person meeting with a manager, and a trial format. We take fewer than one in twenty. For the European segment we additionally check the level of English, an understanding of Swiss etiquette, experience in formats of this kind.

Which models work the Tonhalle and Opernhaus?

A separate part of the base — models with experience of cultural events. They know the repertoire, follow operatic and symphonic programmes at an informed-amateur level, observe the strict dress code. Full-length dress, restrained jewellery. Booking five to ten days ahead.

Is confidentiality guaranteed in Zurich?

Yes, and it matters here particularly — Swiss clientele are highly sensitive to disclosure. After the meeting, addresses and details are wiped from working chats within 72 hours. Client data is held only with the manager, access restricted. We follow GDPR; deletion on request — within 24 hours.

Can I call by phone instead of texting?

Communication only through messengers (Telegram, WhatsApp). It's a deliberate position: all meeting details should be in writing for accuracy, and end-to-end encrypted messengers are more reliable than ordinary phone lines. For urgent matters messengers respond faster than a call.

How do I cancel or reschedule a meeting?

Free of charge — minimum 12 hours ahead. Later — a compensation share (usually 30%, if the model is already en route). On the day of the meeting, cancellation an hour before — payment of half the slot. Rescheduling with the same model — no penalty if she's free.