Frequently asked questions — Barcelona
Real questions from APEX clients in Barcelona: matching, booking, hotels, travel, dress code.
How quickly can a model be matched for tonight?
On average 30 to 120 minutes. On a weekday afternoon — closer to 30. Friday or Saturday from 21:00 — closer to two hours. During MWC week — its own mode, can run longer because of the load. If the scenario asks for a specific language (Chinese, Arabic, Korean) or particular requirements — add 30 to 60.
Can I book for Friday with two hours' notice?
Yes, that's a working scenario. But the choice in that moment is narrower than a week ahead — the most-requested models are already in play. If you want a specific one, write earlier, minimum a day ahead.
Do you work during Mobile World Congress week?
Yes, and it's one of our main seasons. But we prepare for MWC from December and January. We take requests for late February to the first week of March well in advance. During the congress itself almost no premium-segment models are free, prices are individual. If you're planning — write as early as you can.
Which hotels does the model enter without questions at reception?
Hotel Arts, W Barcelona, Mandarin Oriental, Majestic, Casa Fuster, Cotton House, Almanac, Sofia Hotel — all receive guests calmly. This is Spanish premium, the privacy tradition here is strong. At boutique hotels and apart-hotels questions occasionally come up — the model is ready to show ID, that's normal.
Do you work after 3 a.m.?
Yes, 24/7. The late Catalan schedule is yours: dinners from 21:00, bars till 3-4 in the morning, clubs till 5-6. The manager replies, models travel. Morning meetings (before 11:00) happen too, but less often — in Barcelona that's an atypical format.
Out-of-town — where do you work?
Sitges — 40 minutes south, a frequent format for a day or a night. Cadaqués on Costa Brava — 2 hours, for a weekend by the sea. Begur — 1.5 hours, a medieval village and bays. Girona — 1.5 hours, cultural programme. Andorra — 3.5 hours, skiing and tax-free. All trips agreed minimum 48 hours ahead, transfer and the road on the client.
What about languages? English, Spanish, Catalan?
English — most of our Barcelona base, at a strong level. Spanish — part of the models. Catalan — a few models with Barcelona roots. French, Italian, Chinese, Arabic — selectively, we clarify on request.
Can I meet on a yacht in Port Olímpic or Port Vell?
Yes. Yacht is a frequent Barcelona scenario from May through October. If you have your own yacht or a charter — the model meets you at the port, then everything is by agreement. A sea route along Costa Brava with dinner on board is a standard 6 to 12 hour format.
What payment methods are available?
Cash USD and EUR. Bank transfer through the manager. Crypto — USDT TRC-20/ERC-20, BTC. Returning clients — post-payment, deposit arrangements. For MWC and major events — partial prepayment is agreed in advance.
Is a deposit required for the first booking?
In most cases — a 30-50% deposit a day before the meeting, the balance on meeting. Exact terms are set by the manager based on scenario and amount. For MWC and peak dates — prepayment is mandatory. For returning clients a deposit usually isn't required.
What if the model doesn't match expectations?
Discussed immediately, not after the fact. If on meeting it's clear the model arrived in different attire or the format isn't what was agreed — write to the manager that same hour. Depending on the cause: refund of part of the fee, replacement, scenario adjustment. Cases like this run under 2% with us, usually traced back to incomplete brief at the coordination stage.
Can we meet at my flat or rented villa?
Yes. We call it "client's private location". For a first meeting with a new client we usually suggest one of our proven options (hotel, restaurant). For returning clients — your address is agreed without further questions. The address isn't kept on file; it's passed only to the specific model for the specific meeting. In Barcelona the private format is especially relevant for rented villas in Pedralbes and Sarrià.
Can I book a model for another city?
Yes, we have 48 cities. If you need a companion for a trip (around Spain, to Andorra, to Monaco, the French Riviera) — the manager either picks up our model from the destination city, or arranges for a Barcelona model to travel with you. Travel, accommodation, fee — separate.
"Weekend" scenario — how is it organised?
From 24 hours to 7 days. Inside Catalonia — Cadaqués, Begur, Sitges. To Andorra — a ski or shopping weekend. To other Spanish cities — Madrid, Seville, Valencia. The model accompanies throughout: breakfast, daytime activities, evening. Travel, accommodation, meals — on the client; the model's fee separate.
Do you have media-tier models?
Yes, a separate category with a separate price list. 2 hours — from $3,500, 4 hours — from $5,000, the rest by agreement. Access opens to returning clients after several successful collaborations. We don't put a new client into the media category for first contact.
How are models vetted?
Every profile goes through three stages: photo verification, an in-person meeting with a manager in Barcelona, a trial format. We take fewer than one in twenty. We check education, languages, ability to hold a conversation, manners, scenario experience. For the MWC pool — a separate check on the ability to hold a packed week-long schedule and to talk telecom and IT topics at a small-talk level.
Which models work the Liceu and Palau de la Música?
A separate part of the base — models with cultural-event experience. They follow the repertoire at an informed-amateur level, hold the dress code, carry a conversation after the show. For a premiere — a long dress, restrained jewellery. Booked 5 to 10 days ahead.
Is confidentiality guaranteed?
We keep only what's needed for the current meeting. Afterwards — addresses, details, photos are wiped from working chats within 72 hours. Client data sits with the manager, access restricted. Not shared with third parties. We follow GDPR practices (Spain is an EU country, the requirements are tight). Deletion on request — within 24 hours.
Can I call by phone instead of texting?
Communication only through messengers (Telegram, WhatsApp). It's a deliberate position: all details in writing for accuracy, end-to-end encrypted messengers are more reliable than ordinary phone lines. For urgent matters messengers respond faster anyway.
How do I cancel or reschedule a meeting?
Free of charge — minimum 12 hours ahead. Later — there may be a compensation share (usually 30% if the model is already en route). On the day, cancellation an hour before — payment of half the slot. Rescheduling with the same model — no penalty if she's free. For MWC and peak events the cancellation terms are tighter, agreed individually.